How Do I Return/Exchange Something?
Exchange and Return Policy. Due to the nature of our undergarments, some items may not be returnable (ie panties and underwear). Ribbons and Bows will gladly exchange or issue a store credit for all other items within 30 days of purchase with an original receipt; items in their original condition and all tags still attached. Store Credit will have an expiration date of up to one year from original purchase date.
Ribbons and Bows Intimates
4414 82ND Street, Unit #216
Lubbock, Texas 79424
If you are returning a purchase, you are responsible for the return shipping. When we process your return, a fee of $10 will be deducted from your return credit. We recommend using an insured, traceable method and we will not be held accountable for lost packages.
In the unlikely event that we inadvertently sent you incorrect merchandise or you received damaged merchandise, please notify us immediately at 1-(806) 791-1100 within 48 hours.